Return & Exchange

"Hassle-Free Return/Exchange: Your Satisfaction, Our Guarantee"

 

We understand that you may need to return or exchange your order, and we want to make sure that the process is as smooth as possible. Our commitment to exceptional quality and customer service means that your experience with us and our products is always top-notch. If you require a return or exchange, simply message us on Instagram or WhatsApp us at +92 317 3931110, and our Customer Service Team will be more than happy to help in an empathetic and understanding manner.

• You have the option to request a return within five days of receiving your order. Please be aware that you will be responsible for the costs and logistics associated with returning the item to our facility, and we kindly request that you provide a shipping receipt to our Customer Service Team.
  
  
• Return are only acceptable if there is any fault from our side
  
  
• The returned item must be in its original condition, untouched, undamaged, and unwashed. To facilitate this procedure, feel free to reach out to our WhatsApp Helpline or message us on Instagram to obtain a return form.
  
  
• Once we receive the returned item, we will process your refund or exchange request within five business days. Unfortunately, cash refunds are not feasible due to logistical constraints. Custom orders can only be considered for return or exchange if there is an issue on our part, such as a manufacturing defect.
  
  
• We are committed to assisting you and strive to make this process as seamless as possible. Should you have any questions or concerns, please do not hesitate to get in touch with us.